FAQ ABOUT SPEAKPROSE™


What is Speakprose?

Who is Speakprose best suited for?

How do I use existing words and phrases?

How do I add more tiles?

How do I edit tiles?

How do I find a word that’s not part of the Basic tiles?

How do I access words I recently looked up?

How can I save my favorite words & phrases? 

How do I personalize my Speakprose?
How do I turn on Eye and Head Tracking with Facial Recognition?

How do I send requests to Alexa?

Is Speakprose Switch compatible? 

Can I use Guided Access with the app?

How do I reset my password?

How can I edit my subscription?

How do I contact you for support?


What is Speakprose?

Speakprose is a functional communication app that empowers users with the tools to engage in conversation, build meaningful relationships, and express their true selves. With an intuitive interface, you can type or use eye and head tracking with facial recognition to quickly express unique and personal desires, needs, feelings, ask questions, and more. You can also independently access and control smart home devices through a direct interface with Alexa, a cloud-based voice service. This means direct access to information, news, weather, online orders, and direct control of appliances, entertainment systems, and other smart-enabled electronics.

Who is Speakprose best suited for?

While Speakprose is accessible for everyone, it is best suited for semi-literate to literate users who want access to core communication as well as the ability to create unique and individual phrases and sentences.

How do I use existing words and phrases?

Select any of the Basics tiles to activate the word or select  ‘I want’, ‘I need’, or ‘I feel’ to start sentences or ‘Question?’ to access words that start a question (Who?, What?, etc.). You can also select the Lookup tile to search for a word.

How do I add more tiles?

After selecting a purple tile, select the ‘+’ button to reveal more words to add after your first word. You can choose a word, and select the ‘+’ again to add another word.

How do I edit tiles?

Tap the pencil icon next to any word to change the word on the tile. You can type in your word or phrase, or select from one of the available vocabulary words.

How do I find a word that’s not part of the Basic tiles?

Select the Lookup Tile from the Basics view to search for a word. You can type in your word or phrase, or select from one of the available vocabulary words.

How do I access words I recently looked up?

Select the Lookup tile from the Basics and select the Recent Lookups tile to see the words or phrases you’ve recently searched for.

How can I save my favorite words & phrases? 

Just open up My Favorites ( to your favorite phrases) and save new messages to this area so you can experience how easy it is to access it later. Don’t worry, you can always edit it by going to Profile, then select Settings and turn on Enable Editing. Whenever you see a pencil icon on the right side of a tile you can edit or delete it entirely.

How do I personalize my Speakprose?

Go to Profile 

Avatar Options - At the top right corner select Edit.

Voices - Bottom left corner select Voices to adjust Timbre, Pitch, and Speed.

How do I turn on Eye and Head Tracking with Facial Recognition?

Go to Profile, select Settings, scroll down to Eye Tracking and Facial Recognition Settings, select Gaze Enabled


To learn more about the recommended initial setup procedures click here for our full Setup Guide

How do I send requests to Alexa?

When you ask questions like “What’s the weather” or “Turn on the lights” and choose to SEND IT , you will be prompted to log in to your Alexa account so you can interface directly with it and any of your Alexa-enabled smart home devices. From lights and plugs to thermostats and cameras, Alexa can help make your home smarter and more automated by simplifying your everyday routines.


Alexa User Guide: Learn What Alexa Can Do
https://www.amazon.com/b?node=17934671011

Is Speakprose Switch compatible? 

Speakprose is compatible with Apple iOS Switch Control accessibility features. Native iOS switch access controls fully support utilizing switch access control to communicate entirely via Speakprose. Visit Apple's page on setting up Switch Control for specific instructions.

https://support.apple.com/en-us/HT201370

Can I use Guided Access with the app?

Yes, you can use Guided Access with Speakprose. From the Settings menu, Select ’Access Controls’. You will be prompted to enter a four number access password or create one if you haven’t done so. From there, Select ‘Disable Hardware Buttons’ to see instructions on how to use Guided access. You can also visit Apple's page on setting up Guided Access for specific instructions.

https://support.apple.com/en-us/HT202612

How do I reset my password?

If you find yourself unable to login you can reset your password in just a few simple steps:

1. Open Speakprose

2. Select Already have an account? Log In 

3. Select Forgot your password?

You will then be prompted to enter the email you used to sign up for Speakprose. Once you press Reset Password our tech team will send a reset link to that email and you will be back in business.


How can I edit my subscription?

Your Speakprose subscription is managed directly by Apple.

In order to edit your subscription you will need to go through the Apple Settings.

To change your subscription follow these 4 steps:

  1. Open the Settings app. 

  2. Tap your name. 

  3. Tap Subscriptions. 

  4. Tap the subscription that you want to manage.

How do I contact you for support?

You can send an email to customercare@cognixion.com for customer support. You will receive a response within 24-hours business hours.